Frequently Asked Questions (FAQ)

• Anyone planning new construction, additions, remodels, or solar projects in Lehi City must apply for a building permit.

• All building permit applications must be submitted through the Building Permit Submittal Portal.

• Required documents vary by project but may include compliance checks, structural plans, and geo-tech reports. Residential and commercial building checklist forms are available to guide you.

• No, all permit applications must be submitted electronically through the Building Permit Submittal Portal.

• Connection and impact fees are assessed to cover the costs of connecting new developments to city services and infrastructure. Fee schedules are updated periodically and can be found on the Building and Inspection Department’s webpage.

• Call the Building Inspection Office at 385-201-1035 to schedule inspections. Inspections cannot be scheduled via voicemail, email, or online.

• You will need the building permit number, site address, or subdivision and lot number to schedule an inspection.

• Yes, developers and contractors can now check the status of inspections. You will need either the building permit number, the site address, or the subdivision and lot number.

• Please allow at least 24 hours’ notice when scheduling an inspection.

• If a project is not ready for inspection, a re-inspection fee will be assessed.

• Yes, re-inspection fees apply when projects fail to meet readiness requirements for inspection.

• A new residential construction permit application requires compliance checks, structural plans, and supporting documents submitted electronically through the portal.

• Yes, permits are required for residential basement finishes and detached garages. Checklists for these projects are available on the Building and Inspection Department’s webpage.

• New commercial construction requires electronically submitted plans, including structural and geo-tech reports. Contractors must keep a hard copy of the city-stamped approved plans on-site for every inspection.

• Specific requirements for tenant finishes or remodels are outlined in the building permit checklists available on the city’s website.

• Yes, both commercial and residential solar projects require building permits.

• Solar applications must also be submitted to the Lehi City Power Department for review and compliance. Solar Permit Check List

• Lehi City adheres to the 2021 International Codes (I-Codes), 2020 National Electrical Code (NEC), ICC/ANSI A117.1-2017, and all Utah State Amendments.

• Lehi City’s design criteria are as follows:
  • Ground Snow Load: 43 psf
  • Roof Snow Load: 30 psf
  • Wind Speed: 115 mph, Exposure C
  • Frost Line Depth: Minimum 30 inches

• The General Contractor is responsible for ensuring the project complies with all state and local codes and ordinances. Approval of plans does not relieve contractors from meeting minimum code requirements.

• No, approved plans may not include every code and ordinance. It is the contractor’s responsibility to adhere to all applicable standards.

• You can apply for a business license online using the appropriate application:
• General Business License for brick-and-mortar locations.
• Home Occupation Business License for home-based businesses.
• Temporary Use Business License for temporary businesses like fireworks stands.
• Mobile Food Vendor Business License for food trucks.
• Solicitor Business License requires an in-person application at Lehi City Hall.

• Yes, the fees are as follows:
• General Business: $140
• Temporary Business: $100
• Seasonal Business: $100
• Mobile Food Vendor: $100
• Beer License: $175
• Liquor License: $320
• Home Occupation: No Fee
• Impact Fee: $50
• Operating a Business without a Lehi City License: $100

• General Business: Renew online using a credit card. Email any changes to businesslicenses@lehi-ut.gov. Your renewed license will be emailed to you.
• Home Occupation: Return and sign the renewal form received in the mail. Email the form to businesslicenses@lehi-ut.gov or mail it to 153 North 100 East, Lehi, UT 84043. Ensure your email address is correct to receive the renewed license.

• General Business: Use the General Business License Change of Address Application.
• Home-Based Business: Submit a new Home Occupation Business License application since the approval is address-specific.

• Apply in person at Lehi City Hall with the completed Solicitor Application, a valid ID with a picture, and a BCI (Utah Criminal History) report from the last 6 months. The cost is $50 per solicitor.

• Your application will be reviewed by the Planning Department to ensure the business is allowed in the specified area. You may need to schedule a Fire Safety Inspection. Once all approvals are obtained, you will be emailed a link to pay the business license fee online. After payment, your business license will be emailed to you.

• Yes, mobile food vendors must also submit a state-approved fire inspection of the truck(s) or a picture of the sticker showing a current fire inspection.

• For more information, call 385-201-1000 or email businesslicenses@lehi-ut.gov.

• You can find information on registering your business name, obtaining a Federal Tax ID number, getting a sales tax number, and understanding workers’ compensation insurance requirements at the Utah State Department of Commerce and the IRS websites:
• Utah Department of Commerce
• IRS
• Utah State Tax Commission
• Utah Labor Commission

• All current employment opportunities with Lehi City are listed on the Employment Opportunities page. This page is updated regularly, so check back often for new postings.

• Sign up for job alerts to receive email notifications when new positions become available. You can find the sign-up link here.

• Yes, Lehi City provides reasonable accommodations during the examination and selection process. If you require special assistance, please call 385.201.2273 for support.

• Lehi City is an equal-opportunity employer. We do not discriminate based on race, color, national origin, gender, religion, age, disability, or genetics. We are committed to creating an inclusive workplace for everyone.

• Joining Lehi City means being part of a community-focused organization dedicated to preserving our heritage while embracing the future. It’s an opportunity to contribute to a city that values innovation, dedication, and community.

• Throughout the fall and winter, the Public Works Department actively clean out the dry creek and waste ditch to remove debris.
• Residents who live and own property along the dry creek and waste ditch are contacted to ensure that they are aware and understand the flooding potential in their area, and that they are responsible to keep the channels clear.
• The Public Works Department temporary flood control measures, includes:
  • Muscle walls (reusable water filled barrier flood system that is used to contain and divert flood waters away).
  • Installing concrete barriers (K-Rail)
  • Sandbags to channelize the water as it overflows the culverts in front of and behind Lehi Elementary
• The City is working closely with the Dry Creek Dam tender to make sure the high water flows remain consistent as possible to avoid uncontrolled high flows.
•  

Homeowners insurance does not typically cover loss due to flooding. Flood insurance is a separate policy that protects homes and belongings from floodwater damage so residents can recover after a storm. Policies typically take 30 days to go into effect, so it is important for residents to call their insurance agents now to plan ahead. Contact your local insurance agent for more information or visit the National Flood Insurance Program.

The Everbridge system provides citizen alerts to thousands of people within minutes of an emergency situation. With the system, Lehi City will be able to alert residents about severe weather, fires, floods, toxic environmental issues and in-process violent crimes. Messages can be sent to individuals using a variety of contact mechanisms– cell phone, landline, email, text messaging, and more – ensuring that residents and city staff receive life-saving emergency information and important public service announcements in minutes.

SIGN-UP TODAY!

To find additional resources, visit the Flood Information page.

• Click here for a map or call the Information Center at 385.201.1000.

• Recycling is picked up every other week on your regular garbage day. Click here for the 2024 Garbage and Recycling Calendar.

• Garbage and recycling collection will not occur on the following holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas. During a holiday week, service will be delayed by one day for all days that fall on or after that holiday. Normal schedule will resume the following week. Refer to the recycling calendar for specific holiday dates. When the holiday lands on a Sunday, there will be NO delay in service.

• The blue can is a recycle can.  Only certain items can go into it and it is picked up every other week with your regular garbage day pickup. For more recycling tips click here.

• Waste Management states that garbage cans must be put out for collection by 6:00 a.m. the morning of your garbage day.  Waste Management will not return to empty a garbage can that was not put out by 6:00 a.m..  If you had your can out by 6:00 am on your regular garbage day and it was missed, please call the Lehi City Information Center at 385.201.1000

• Call the Lehi City Information Center at 385.201.1000

• Each resident receives one garbage can at the monthly cost of $14.43.

• Call the Lehi City Information Center at 385.201.1000 to order an additional can. Additional cans are $9.50 per month. A second recycling can is available at no charge.  You must keep cans for at least six months.

• There is a Utah County landfill, located at 2000 W. 200 S. in Lindon. Call 801.225.8538 or visit their website for more information.
• If you pay garbage to Lehi City, you are entitled to one dump pass per year available to pick up at the Information Center. The dump pass gives you three punches to use at the North Pointe Solid Waste landfill. Each punch is good for up to 499 lbs.  If your load is over 499 lbs, then your pass will be punched accordingly. 
• Please reach out to North Pointe Solid Waste for any questions on your items you are taking to their facility.

• If you pay garbage fees to Lehi City you are eligible to participate in a dumpster rental program that allows garbage customers to use an oversize dumpster for five days. Dumpsters are delivered on Thursday by 5:00 pm and picked up the following Tuesday.  The dumpster must be placed on the applicant’s property – not in the street.  The dimensions of the dumpster are 24’x8’x7’ (24 feet long, 8 feet wide, 7 feet tall). The fee for the dumpster program is $200.00. Dumpster rentals will NOT be refunded if the refund is requested less than 2 weeks before your scheduled delivery.

• Information on general plans and maps can be accessed here.

• 'Engage Lehi' is a new website focused on sharing information, gathering input, and answering questions on various topics including transportation, housing, and current developments. You are invited to participate by visiting Engagelehi.org.

• The Planning Commission meeting schedule for 2024 is available here. The Planning Commission holds their regular meetings on the second and fourth Thursdays of each month at 7:00 pm and a work session meeting on the first Thursday of each month at 5:30 pm at the City Council Chamber, 153 North 100 East.

• For the most accurate and current information, please contact the Planning Division directly at 385.201.1000 or visit the Planning and Zoning page here.

• Police GRAMA Request Form

• Police Policy Manual

• You can request a Police Station tour by filling out this form here.

• “Ride-Along” means to be an official passenger in a patrol vehicle, accompanying a police officer during part of the normal tour of duty. The primary purpose of a police Ride-Along is to provide an opportunity for the community to see firsthand the day-to-day workings of law enforcement in Lehi. To read more about general procedures, and to apply, click here to visit the page.

• You can register your bicycle by filling out this form here.

• Introducing our new Lehi City GIS Maps Website.

• Storm  Water Management Plan online.

• For emergencies or to report illegal dumping, call 385.201.1700 during office hours or 801.836.1045 after hours.

• To find more information about the Public Works Department, visit the Public Works Department website here.

• With over 12,000 meters to switch out, the project will take 5-6 years to complete. Over this time Lehi City will conduct a rate study to develop an equitable structure, which will encourage water conservation.

• A door hanger will be placed at each home a couple of weeks before crews start working in that area.

• Lehi City will borrow $3,643,000 from the Division of Water Resources, and use those funds along with the $10,000,000 grant from the State to purchase and install pressurized irrigation meters. The City will then repay the Division of Water Resources over a period of 15 years at an interest rate of 1%. Without this loan, the City would need to secure other financing, which would be at a higher interest rate.

• The bonds will be repaid from revenues of Lehi’s Pressurized Irrigation System. No tax revenues will be impacted as a result of the repayment of the bonds. The repayment of the bonds will influence system costs and user rates along with other factors such as: water acquisition costs, water share maintenance costs, inflation, and infrastructure maintenance costs.

• The irrigation meter installation project will take several years to complete. The City will also use a multi-year process to develop a new rate structure. This process will occur in a transparent manner with public input. Included in this process will be the determination of when the new rates will take effect.

• Yes. The contractor will restore landscaping as closely as possible to preinstall conditions. If a service box is covered by landscaping, it will have to be cleared for permanent City access. Sod will be replaced. For meters put in after the irrigation is turned off in the fall, new sod will be replaced in the spring when irrigation is back on and sod is available.

• For concerns regarding leaks, or landscaping post-installation of a new meter, please contact HydroVac Excavation at 385-465-4687.

• System shut-off/turn-on tutorial

• System shut-off/turn-on tutorial for homes with systems installed before 2016.

• An annual membership costs $5.00 per person. Memberships are valid from January 1st through December 31st and include access to facilities, food donations, participation in programs, trips, tours, and other events.

• You can join or renew your membership by downloading and filling out the 2024 Membership Form and bringing it to the Senior Center. Forms can also be picked up in person during open hours.

• Meals are served Monday through Friday at noon. A $3.00 donation per person is suggested. Reservations are required, and you can check the meal schedule on the Senior Center Page.

• To RSVP for lunch, please call 385-201-1065 by noon the day before you plan to attend.

• The Senior Center offers a wide range of activities such as beginner watercolor classes, mindfulness and meditation sessions, line dancing, Tai Chi, poetry classes, bingo, crochet club, and many more. Most activities are free for members. Check the Senior Center Page for more information.

• You can register for activities by visiting the Senior Center, calling 385-201-1065, or emailing lbrems@lehi-ut.gov. Some classes require prior registration, so please read the monthly newsletter for details.

• Yes, the Senior Center offers health services such as free blood pressure clinics on the first Friday of every month from 11 a.m. to 12 noon and annual flu shots in September or October. Foot clinics and other health services are also available periodically.

• Absolutely! The Senior Center is always looking for volunteers to help with events, classes, and entertainment. If you're interested, please contact Lacey Brems at lbrems@lehi-ut.gov or 385-201-2349.

• To receive the monthly newsletter via email, send a request to Lacey at lbrems@lehi-ut.gov. Hard copies are also available at the Senior Center.

• The Senior Center graciously accepts donations from businesses, services, and individuals. For more information on how to donate, please contact Lacey Brems at lbrems@lehi-ut.gov or 385-201-2349.

• You can view the planned trips and events by checking the Trips and Events Calendar.

• The Senior Center provides access to resources such as Meals on Wheels, in-home services, the Mountainland Association of Governments, Community Action Agency, tax abatement, the HEAT program, and Red Cross utility payment help.

• Yes, seniors can walk on the indoor track at the Legacy Center free of charge between 9 a.m. and 2 p.m., Monday through Friday. No Senior Center membership is required to use this resource.

• You can view photos from our events, programs, and trips on our Facebook page. Stay connected to see the latest updates and memories!

We use the following tools to mitigate speeding after traffic data confirms the issue:

1. Speed limit signs
2. Police "your speed" radar trailers
3. Police enforcement blitz
4. Permanent "your speed" signs
5. Painting the speed limit on the road surface for extra emphasis

We don’t use speed bumps on public roads in Lehi City for the following reasons:

1. They increase emergency response times, when every second counts.
2. Research shows they only reduce speeds immediately before and after the actual bump. Often motorists wait for the last moment, they brake hard, and then accelerate aggressively afterward.
3. They can be noisy: deceleration, the bump itself, and then acceleration after. More noise if the car scrapes on the bump.
4. They make snow removal challenging, can break the plow or damage the speed bump.
5. Diverts traffic to other roads, just moving the problem.
6. They are costly to maintain, and costly to remove if they fall out of favor.
7. They increase air pollution and reduce fuel efficiency.
8. Increase wear and tear on vehicles.
9. They can reduce property values as well; buyers tend to reject homes on roads with speed bumps.

National standards (MUTCD) clearly state that “YIELD or STOP signs should not be used for speed control”. Research shows that doing so results in low compliance to the stop signs. Motorists roll through and/or don’t check property before proceeding. This creates a different safety issue for pedestrians and kids who may believe the stop sign offers protection while crossing when it doesn’t.

There are hundreds of intersections without stop signs or yield signs in Lehi City. These are generally referred to as uncontrolled intersections. The same is true of other cities, including nearby Orem and Provo.

National standards (MUTCD) state that stop signs should not be installed unless there is a certain level of traffic volume. They can also be installed for a high number of crashes or for limited sight distance. This includes 4-way or all-way stops.

There are laws about navigating an uncontrolled intersection in Utah Code 41-6A-901.

1. A vehicle approaching an uncontrolled intersection shall yield to a vehicle that has already entered the intersection.
2. The vehicle on the left shall yield to the vehicle on the right when both vehicles arrive at the intersection at the same time.
3. At a T-intersection vehicles on the road that does not continue beyond the intersection shall yield to vehicles on the road that does continue beyond the intersection.

• Some traffic signals in Lehi City are owned and maintained by UDOT, others by Lehi City. Telling whose is whose can be confusing. A map and list of traffic signals and ownership is provided at the following link. For UDOT signal issues call 801-887-3702 and for Lehi City signal issues call 385-201-2530. If you get confused, no problem, we are good at sharing issues back and forth.

• If you are a cycle 1 customer you will receive your statement on or before the 20th of each month and the due date is the 10th of the following month. If you are a cycle 2, you will receive your statements on or before the 5th and the due date is the 25th of that month.

• Please call the Information Center at 385.201.1000, Mon.- Fri 8 AM to 5PM

• Call Dominion Energy at 1.800.323.5517

• We offer several ways for you to pay your bill:
  • You may pay online at www.xpressbillpay.com.
  • You may send your payment in the mail.
  • You may put it into the drop box located in the parking lot south of City Hall.
  • You may pay in person at City Hall (153 N 100 E) Mon.-Fri. 8 a.m.-5 p.m.